Philippine Long Distance Telephone Company
A leading telecommunications company is a client and ASG-Mobius ViewDirect user since 2002, they archive 2TB of bill images into Mobius repository for viewing and printing of bills in over 300 business centers.
This client needed an efficient way to manage proposals, contracts, customer letters and other such documents needed to respond to a Service Request. In addition these documents must be integrated with their CRM system.
Infomax provided a solution to track document submissions and interface it with their existing ASG-Mobius ViewDirect using Total Content Integrator. A custom module is also available to be able to scan directly from their application and save it to the system.
With this system we can ensure that all contracts are valid and enforceable, thus, preventing revenue leakage due to contract violations.